Most service businesses are built on a model that makes growth hard: unpredictable revenue, high turnover, and prices that never quite cover costs. This workshop breaks down the three decisions that transformed Oak Bay Clean into a $760K/year recurring revenue business with 120 active clients: paying workers more than the market rate, packaging the core service as a subscription, and publishing prices openly on the website. Attendees work through a two-page action worksheet during the session, leaving with their subscription model mapped, their pricing simplified, and at least one clear decision made before they leave the room. The framework applies across service businesses, from coaching and hair salons to trades and personal services.
Kehla G is a Business Architect who helps experienced women entrepreneurs make clearer decisions, strengthen leadership, and build businesses that are both profitable and sustainable. Her work focuses on what actually drives results beneath strategy—how decisions are made, what holds authority, and where businesses lose momentum through misalignment or overextension.